Customer Engagement Specialist (Jakarta)
ID03 (FCRS = ID003) PT Novartis Indonesia
สถานที่ทำงาน
Jakarta
สถานะการจ้างงาน
เต็มเวลา
รายละเอียดงาน
Your Responsibilities:Your responsibilities include, but not limited to:Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals.Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes.Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements. Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts.Prepare and negotiate contracts and guide initiatives that the company launches to target particular account.Analyze market situation including competitive intelligence activities on key accounts & key competitors.Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans.Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system. Responsible for establishing and implementing a sales/business plan for a designated client base.Minimum requirementsWhat you’ll bring to the role:Degree in Life Sciences, Pharmacy, Biomedical or other related discipline.Sales in Healthcare / Pharma / related businessExperience managing OncologyEstablished Network to target Customer GroupAble to understand changing dynamics of Pharmaceutical industryProficient and fluent in English (spoken and written), with good interpersonal and communication skills.Digital & Technology SavvyWhy Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-cultureYou’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewardsJoin our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
